Shipping & Returns
Our Shipping Policy
Beachside Bikes is a Canadian Rambo Distributor, providing shipping to customers with Canadian addresses.
- Orders Containing 10 or More Items: For orders containing 10 or more items going to one address, please call to place order. Order may be shipped on a pallet, via LTL and cost calculated at the time order is placed.
- Shipping Confirmation Emails: We will send you a shipping confirmation email when all or part of your order is shipped that will include the UPS tracking number.
Our Return Policy
If you are not satisfied with your Beachside Electric Bikes Product, you may return the UNUSED item within 30 days from order date for a refund or replacement. To qualify for refund or replacement, unused products must be returned in their original packaging with all tags, stickers, and product accessories attached.
- Contact Beachside Electric Bikes at 780-586-2233 to obtain an RA number.
- Provide us with your order information and reason for the return.
- Returns must include the issued RA Number on the box and will not be accepted without this number.
- Then return your Unused product, in its original box with all tags, accessories, manuals, stickers, and accessories within 30 days of the purchase date for an exchange or refund.
- Non-defective returns will be charged a 20% restocking fee.
- Returns without the complete original packaging will not be accepted.
Shipping and handling is non-refundable except in the case of defective merchandise.
- Shipping and insurance for returned merchandise must be pre-paid by the customer via UPS or FedEx.
- Please allow 4-6 weeks from the date we receive the return for credit check. This refund will be less your original shipping fee as well as the 20% restocking fee.
Please ship all return merchandise to the following address:
Beachside Electric Bikes
Attn: Returns Dept
Westerose, AB T0C 2V0
PLEASE NOTE: The information contained in this website is for general information purposes only. The information is provided by Beachside Electric Bikes, and while we strive to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Beachside Electric Bikes makes no guarantee of pricing or availability and can at our discretion, cancel or revoke orders at any time before delivery of product.(s)
In no event will Beachside Electric Bikes be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
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